SHIPPING POLICY

All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS, or ePacket depending on your location and fastest available service. The typical delivery time frame is between 10 to 15 business days however, you may receive your items much earlier. All orders are shipped with tracking numbers so you can track them every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays. (This strictly only applies to our legal merchandise) CUSTOMER CARE

RETURN & EXCHANGE POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kreszke@puffcannaco.com If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at kreszke@puffcannaco.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right
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SHIPPING & RETURNS